ROLE DESCRIPTION:
As an office manager with Daniel Parker Insurance, you equip our agency to continually achieve its goals. You empower the customer service side of our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Alongside other team members, you create smooth operations to actualize the opportunities offered to our existing customers thru insurance products and financial services.
As an organized and detail-oriented professional with Daniel Parker Insurance, your skillset will promote consistency and accuracy, which are the very basis of trust with our customers and for our community. Daniel Parker Insurance is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
As an office manager with Daniel Parker Insurance, you equip our agency to continually achieve its goals. You empower the customer service side of our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Alongside other team members, you create smooth operations to actualize the opportunities offered to our existing customers thru insurance products and financial services.
As an organized and detail-oriented professional with Daniel Parker Insurance, your skillset will promote consistency and accuracy, which are the very basis of trust with our customers and for our community. Daniel Parker Insurance is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. This can include providing advise regarding inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure existing customer account metrics are reviewed and assessed on a regular and ongoing schedule.
- Oversee that the office remains a welcoming and inviting environment that is prepared to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service required
- Experience in managing customer service preferred
- Experience in sales preferred
- Proactive in problem-solving and finding solutions
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Currently hold or are able to obtain Property and Casualty License
- Currently hold or are able to obtain Life and Health License
- Financial licenses (Series 6, 7, 65, 66 etc.) not required, but would be valued.
BENEFITS:
- 8-5 PM, M-F Schedule
- Paid time off (holidays and personal/sick days)
- Salary
- Commission eligible
- Bonus based on performance.
- Health benefits - medical, dental, vision
- 401(k) matching
- Group Life policy
- Growth potential/opportunities for advancement within my agency
Compensation: $45,000.00 - $75,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Daniel Parker - State Farm Agent
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Tulsa, Oklahoma.
- Our office is open Monday - Friday 8:30 - 5:30.
- I have been a State Farm agent since 2012.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Bronze Tablet
- Additional languages spoken: Spanish
Apply now and let us put you on the path to success.
(if you already have a resume on Indeed)